Safeguarding Patient Data

In healthcare, the protection of patient data is paramount. We are committed to upholding the highest standards of data security, employing industry leading security practices to ensure the confidentiality and integrity of patient information.
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Informed Consent

Each practitioner session begins by obtaining consent, confirming that patients agree to be recorded. The platform actively engages with participants, reassuring them that their consultation is securely managed and their privacy is respected.

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Compliance

Interactions with external vendors, including Google and Microsoft, are regulated by master service agreements. These agreements guarantee compliance with HIPAA, Australian Privacy Standards, and other privacy commitments.

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Secure Encryption

Our security measures guarantee the confidentiality of your data, accessible exclusively by those with authorization. We use HTTPS/TLS (TLS 1.2 or above) to encrypt all system communications. Additionally, we secure all stored data using AES-256 encryption.

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Domestic Data Storage

Your information is safeguarded within a top-tier, HIPAA-compliant data center located in the country that you practice. For example in Australia, this is located in Sydney.

Reliable Security, Trusted Care

Our approach combines rigorous compliance with healthcare data protection regulations, robust encryption methods, and stringent access controls to create a secure environment for your patient data.
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International Standards
Our systems work within the HIPAA, ISO 27001, SOC Type II security standards
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Secure Data transfer
All data transmissions between client devices and servers are secured with HTTPS/TLS.
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Encrypted Data Storage
All data is encrypted with Automated Encryption Standard 256 (AES-256).
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No Long-Term Data Retention
We purge patient data every 3 days from our system, so no data is stored long-term.
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No Model Training
We do not use your patient's data to train any models
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Continuous Monitoring
Every instance of data access is  logged with audit trails, and robust  intrusion detection systems
CMS Integration

Want to learn more?

Our team is happy to discuss how SmartConsult would work within the privacy framework of your clinic.

Contact us at hello@smartconsult.app
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